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Privacy Policy

Last Update: September 2025

 

1. Introduction

 

Protecting your data is important to us. In this privacy policy, we explain what information we collect, how we use it, and what rights you have regarding your data. Please also read our Terms of Use, as they form the basis for using our services.

 

The data controller is:

 

Sidekik

Bernhard Fercher

Mitterweg 96a, 6020 Innsbruck, Austria

Email: support@sidekik.cloud

 

 

2. What Data We Collect

 

We collect the following personal data:

 

Account and Profile Data:

Name, username, gender (optional), country of origin (optional), email address.

 

Usage Data:

Interactions within the app, e.g., uploaded photos, participation in challenges, shared flights.

 

Technical Data:

IP address, operating system, browser or device type.

 

Uploaded Content:

Photos and flight data that you voluntarily share.

 

Location Data:

Used to improve the user experience.

 

 

3. How We Use Your Data

 

We use the collected data for the following purposes:

 

Operating and Improving the Platform:

 

  • Providing core features, such as flight tracking, challenges, and community interactions.

  • Analyzing usage data to improve user experience.

 

Security:

 

  • Protecting against unauthorized access and misuse of the platform.

 

Communication:

 

  • Responding to support requests and notifying users about new features or changes.

 

 

4. Sharing of Data

Internal Use:

Your data is only processed by our internal team.

 

External Providers:

We use Google Analytics (website analytics) and Amplitude (app metrics), where data is processed in anonymized form.

 

No Data Sharing with Third Parties:

We do not sell or share your personal data with third parties outside of the providers mentioned above.

 

All data is stored on servers within the EU.

 

 

5. How Long We Store Your Data

We store your data for as long as you use the platform. After account deletion, your data will be retained for a maximum of 90 days for technical reasons and then permanently deleted.

 

 

6. Your Rights

 

As a user, you have the following rights under the GDPR:

 

  • Access: You can request a copy of the data we have stored about you.

  • Correction: Incorrect or incomplete data can be corrected.

  • Deletion: You can request the complete deletion of your data.

  • Objection: You can object to the processing of your data.

 

Please contact us at support@sidekik.cloud to exercise these rights.

 

 

7. Security of Your Data

 

We use state-of-the-art technologies to protect your data:

 

  • End-to-end encryption during data transmission.

  • Access to data only by authorized personnel.

  • Regular security audits and updates.

 

 

8. Use of Cookies and Tracking Tools

 

Our website and/or apps use cookies and similar technologies to improve user experience. 

 

Tools Used:

  • Google Analytics: Website analytics.

  • Amplitude: In-app usage analysis.

  • OneSignal: Sending Push Notifications and Email Newsletters

  • Revenue Cat: Managing Subscriptions

 

9. Changes to This Privacy Policy

 

Any changes to this privacy policy will be communicated to you via email. The current version is always available on our website.

 

 

10. Contact

 

If you have any questions or concerns about how we process your data, please contact us at: support@sidekik.cloud

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